Shipping questions?
We put a lot of passion behind our products to protect your hearing.
Enjoy FREE Shipping within the United Kingdom on orders over £33.
Shipping rates & transit times
Shipping within the UK is quick and easy. We use the Royal Mail as our preferred carrier. Please note that "Standard" shipments are not trackable from door to door.
Shipping Rates within the UK:
- Standard (3-5 business days) – FREE on orders £33 and up
- Expedited (2-3 business days) – £9.95
- Priority (1-2 business days) – varies
International Shipping is also quick and easy. We use a variety of carriers for International shipping. Please note that some services can not be tracked once the shipment leaves the UK. We will provide you with a customs tracking number, but it may not be used to track the package within your country. If door to door tracking is required, please use one of the international carrier options (DHL, FedEx, etc).
All other shipping rates are carrier calculated and vary depending on order quantity and shipping destination. Please note all orders will ship within one business day.
When will my order ship?
Your order will ship within 1-2 business days.
If selecting Expedited Shipping at checkout, any orders placed before noon EST will ship the same day. Excludes weekends.
Can I change my order after checkout?
Our turn time for order processing and shipping is fast! Therefore, there will be times when an order can’t be changed before it ships. Please, double check your shipping address before checkout to make sure it’s correct. If you need to make changes, please email support@earpeace.com with your requested change and we will do our best to try and accommodate.
Can I return my order?
EARPEACE is 100% guaranteed. We are confident that you will love EARPEACE. However, if you are dissatisfied for any reason at all send them back for a refund of the product within 30 days, no questions asked.
How do I return my order?
You will be responsible for paying the return shipping cost. You may use the carrier of your choice. Return shipping costs are non-refundable.
Return Address:
EARPEACE Limited
C/O Elovate
York House
Wetherby Road
York, YO26 7NH
When will I receive my refund?
Once your return is received, your refund will be processed within 2-3 business days.